Simulated workplaceCAQA Southern Cross Meat Processing is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
AMPCAQA Southern CrossSimulated workplace
Simulated workplace
Scenario · Quality Assurance

Coordinate a mock product recall

You are the Quality Assurance Coordinator acting as recall coordinator.

Advanced4 to 5 hours8 tasks
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The situation

What has happened

Order EX-26-2205, chilled tenderloin and oyster blade for Hoshino Trading Company packed on 1 September, has been placed on hold as the trigger for the plant's second mock recall of the year. The scenario is a laboratory result indicating a possible pathogen in a related lot. The Quality Assurance Manager wants the exercise treated as real: convene the recall team, trace every carton from the packed date through the loadout orders system, establish how much is on site, at the distribution centre and with the customer, reconcile the quantities, draft the customer notification and prepare the report for the General Manager. The trace must be complete within four hours of the 9 am start. The export regulator's verification visit is in October and the recall records will be reviewed.

Your brief. Run the mock recall to the Product Withdrawal and Recall Procedure, complete the trace and reconciliation within four hours, prepare notifications and a recall report, and identify improvements to the traceability system.
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Tasks

Deliverables

  • Recall team convening notice and timeline
  • Trace and reconciliation table
  • Updated loadout orders showing holds
  • Draft notifications to customer and regulator
  • Recall report with audit findings

Documents to use

Systems to use

Loadout and Despatch Orders

Tracks customer orders from booking through picking, container inspection, loading and despatch, including export market eligibility and seal numbers.

QA Monitoring and Verification Log

Records pre-operational hygiene inspections, critical control point checks, chiller assessments, Meat Hygiene Assessment results and container inspections.

Livestock Receivals Register

Records every consignment of livestock received at the plant, its documentation, identification reconciliation, penning and lairage status.

For trainers and assessors

Units of competency

Current on training.gov.au for the Australian Meat Processing Training Package as at 10 September 2026.

AMPQUA414Coordinate a product recall
AMPQUA416Conduct an internal audit of a documented program
AMPQUA201Follow electronic labelling and traceability systems in a food processing establishment
AMPLDR405Oversee export requirements
AMPQUA418Conduct a document review

Qualifications

AMP50221Diploma of Meat Processing
AMP40222Certificate IV in Meat Processing
Assessor notes

What to look for

Evidence guide

The reconciliation must balance to the carton. Look for inclusion of related lots from the same shift, a hold recorded in the system with a time, notifications that state product, action and contact without speculation, and a report that separates the timeline from the findings. The internal audit must identify at least one realistic traceability gap and raise it formally.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.