Simulated workplaceCAQA Southern Cross Meat Processing is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
AMPCAQA Southern CrossSimulated workplace
Simulated workplace
Department

Quality Assurance

Owns the Approved Arrangement, the HACCP plan and the daily verification program that proves the plant produces safe, correctly described and traceable product. QA officers run pre-operational hygiene inspections, Meat Hygiene Assessment, chiller assessments, sampling, non-conformance management, internal audits and preparation for regulator and customer audits.

Quality Assurance Manager22 staff
Home/Departments/Quality Assurance
Responsibilities

What the team is accountable for

  • Conduct pre-operational hygiene inspection before every shift
  • Monitor and verify critical control points and record results
  • Manage non-conformances, corrective actions and product holds
  • Coordinate microbiological, residue and chemical lean sampling
  • Prepare for and host regulator, customer and third party audits
Performance measures

How we know it is working

94%
Pre-op inspection pass first time
91%
Corrective actions closed within 14 days
0
Critical non-conformances at external audit
People

Who works here

HD

Harpreet Dhillon

Quality Assurance Manager

Harpreet owns the Approved Arrangement and the HACCP plan and has hosted twelve years of regulator and customer audits at the plant.

TR

Tom Reilly

Quality Assurance Officer

Tom runs pre-operational hygiene inspections, chiller checks and Meat Hygiene Assessment on the day shift and has been in QA for three years.